An assisted waste collection service is provided to elderly and disabled residents and those with a medical condition who cannot take their waste and recycling receptacles (wheeled bins or sacks / recycling boxes) to the edge of the property boundary.
If a member of the houshold can move the receptables to the normal collection point then the property does not qualify for an assisted collection.
If an assisted collection is appropriate, receptacles will be collected from an agreed point on the property. Please note: access must be granted to collection crews to ensure this service can be carried out effectively.
We routinely review the assisted collection service list to establish if circumstances have changed and whether households still qualify for the service.
If you feel that you qualify and would benefit from this service, please contact us.
If you would like more information or wish to speak to a member of the Council’s Streetscene team, please contact us:
Telephone: 01789 260616
Fax on 01789 260607, or